Terms and conditions of sale

These general conditions of sale apply strictly to all sales of products made by etnian.com online store. Any order made online store etnian.com necessarily as an essential, decisive and indispensable, the unqualified acceptance by Customer of the General Conditions of Sale online store etnian.com force on the day it takes place the appropriate order. In addition, you acknowledge that acceptance of these conditions involve the application of these to order to which they relate, and to any subsequent order, except for cases where new conditions are brought to its attention by the online store etnian .com. The fact that the online store etnian.com not recur at any time to any of these conditions can not be interpreted or equal to renounce recourse to them in the future or past time.
The interpretation and enforcement of conditions as well as all acts stemming therefrom, shall be subject to Spanish law except there are provisions contrary to this law enforcement.

IDENTITIES OF THE PARTIES

On the one hand, Etnian Import sl. (Website owner http://etnian.com) with CIF B-65106262 as a supplier of products purchased by the consumer and / or user, established in C / Nou de la Rambla 138 / Cp: 08004 / Barcelona / infoetnian@gmail.com Spain contact address and telephone (+34) 936 350 207 / Mobile: (+ 34) 636 932 588. Company registered in the Register of Registered in Barcelona Mercantile Register: Tomo 41234, Folio 1, Page B-383684, Inscription 05/05/2009.

Moreover, the user registered on the website and whose purpose is to be a consumer and / or user thereof and / or contracting products or services etnian.com. The consumer and / or user is responsible for the information you provide to etnian.com And therefore responsible for the accuracy of the data provided on this website.

PRICES

Published in the online store etnian.com prices are in Euros. All prices include VAT applicable on the date of the order, any change in VAT rate will be applied automatically to the prices of products sold in the online store etnian.com.
The offers on products sold in the online store etnian.com be shown in the "Offers" or indicate in the product and, unless otherwise specified, shall be valid while displayed on the screen.
Vouchers will be valid and special conditions for use. See the specifications of each voucher before use.

OBJECT OF THE CONTRACT (DESCRIPTION OF PRODUCTS AND SERVICES)

The purpose of this contract is to regulate the relationship between etnian.com and consumer and / or user at the time it consents during the hiring process by accepting the box. (Casilla that, prior to acceptance, report on the general conditions, legal and privacy policy of this website notice).

The contractual relationship of sale entail delivery in exchange for a certain price on the website of a product.

PAYMENT METHODS

When ordering, the customer may elect to pay the purchases you make at the online store by Padel Zone:

Bank Transfer: The buyer for payment by this method is to make a bank transfer (determining the order reference concept) within a maximum of 3 working days after the order is placed. The company reserves the right to cancel the order in case you have not received confirmation of the transfer after this period. The bank account will show the customer at the time this choose this method of payment.

PayPal: For the consumer and / or user to pay for their purchases through this system must have a PayPal account. For more information www.paypal.es.

Cash on Delivery: Once the buyer ordering, etnian.com send it to the address set in the register through our transportation agency, which will charge him at the time of delivery of the package. No checks accepted, only cash. It is important that the consumer and / or user has prepared the exact amount, as the carrier can not change

By credit card or debit card through the virtual POS. Through this payment, the buyer will have to provide your credit card number, expiration date and CVV number. In this case, your data will be encrypted and sent under secure bank virtual POS server. This procedure does not provide the card number to etnian.com.

PRODUCT

The offers presented by the etnian.com online store are valid within the limits of available stocks and the dates set for the offer. Etnian.com online store reserves the right to change the product mix according to the constraints imposed by its suppliers.

In the event that the selected product is not available as stock on the product page the user may provide your email with the subject entity that contact with the user once the product is available via email.

SHIPPING & RETURNS

Delivery

The delivery days varies depending on the day of the week that has made the purchase, since only deliveries are made Monday through Friday. All our items are shipped by courier.

Orders are prepared at the time the payment has been confirmed and at the following times:

Monday to Friday from 9:00 to 16:00 h. Orders received outside these hours will be prepared the next business day. No deliveries on Saturdays, Sundays or holidays are made.

Shipping costs

Products purchased will be delivered to the address specified in the order.
Purchase tickets will be sent to the email address specified by the customer in registering on the online store etnian.com and may also be consulted in the registration account created by client in etnian.com online store.
On Saturdays, Sundays and holidays there will be no way out and delivery orders.
Delivery is promptly carried out under the responsibility of the carrier.
An order is considered delivered when the carrier delivers the package or packages, the customer and the customer signs the receipt of delivery. The client must check the condition of the goods upon receipt and indicate any anomalies on the delivery receipt of delivery.
The price of shipping is automatically generated at the time of ordering.
Reclamanación of undelivered orders

The consumer and / or user, upon receipt of a mail that your order is sent, if after a reasonable time not receive the product, you can contact etnian.com via phone (+34) 612 345 678, by the contact form or by mail: info@etnian.com to clarify the cause of the delay.

Once the complaint, etnian.com contact with the consumer and / or user in order to explain what happened and reach agreement on what happened.

Ultimately that etnian.com not have availability of good contract, the consumer and / or user will be informed of the lack of availability and the shortest possible period of etnian.com receive the sums paid.

Overrides

If after purchase you wish to cancel an order that has not yet been issued, you can always do and when indicated by contact form established for this purpose in the "contactoe" section or by writing to the info e-mail address @ etnian .com, customer form or by telephone at (+34) 612 345 678 indicating the number of the order to be canceled.

Return policy

The consumer and / or user shall have a period of 14 calendar days from the date of receipt to return the same without stating the reason and without incurring any costs other than expenses related to shipping will be borne by the consumer and / or user.

the following exceptions (among others) are set out in the exercise of the right of withdrawal and are expressly contained in the law on consumers and users, which are:

c) The supply of goods made to the consumer's specifications and / or user or clearly personalized.

d) The supply of goods that are liable to deteriorate or expire rapidly.

e) The supply of sealed goods which are not suitable for return for reasons of protection of health or hygiene and which were unsealed after delivery.

f) The supply of goods after delivery and taking into account their nature have been inseparably mixed with other goods.

The refund will be made by the same method of payment which the user made the purchase.

The product must be returned in the same condition as received, ie in perfect condition and of course it can not be damaged, hit or use fahecientes tests again to prevent the sale of the same product. To send the same should be done in an appropriate packaging to protect it during transit.

Process:

To exercise their right of withdrawal, the consumer and / or user has a period of 14 calendar days, for it shall complete the form established for this purpose in the "My Account" or perform other unequivocal statement setting out his decision to withdraw the sales contract.

Either by one means or another, your communication must contain the following information:

Their identification data: full name and address
Order number on the invoice has been sent to you along with the purchased goods
Description of the acquired
His willingness to withdraw from the contract of sale
Date of communication
If you send your request by non-electronic means (eg mail) it will come signed.
From the date on which you communicate your decision to withdraw from the contract, the consumer and / or user has a period of 14 calendar days to return to etnian.com in perfect condition the property acquired together with a copy of the invoice purchase.

etnian.com shall promptly inform the consumer and / or user by mail acknowledgment of such a withdrawal, with shipping instructions by the consumer and / or user. Upon receipt of the product or the consumer and / or user has submitted proof of the return of the good, etnian.com deliver without undue delay the amounts paid by the consumer and / or user.

USER REGISTRATION

To browse the store and add product to cart is not necessary to be registered. However, to make the purchase itself you will be required to register as a user. We will ask your personal data to generate its customer file, such data will be protected under the provisions of Law 15/1999 of December 13, Protection of Personal Data.
With your user account you can shop and benefit from discounts, promotions and gifts that we offer our customers.
In your account can view the history and details of their orders, shipping addresses, means of payment, your discount vouchers, etc.

PURCHASING PROCESS

To purchase at the online store etnian.com will need to be registered and over 18 years.
Add all the products you want in your cart, then to make the purchase click "Confirm". We will ask the shipping address and the client address (you can use the same address for both).
Then you will be prompted to choose the type of shipment, these tariffs are calculated according to the delivery address provided, with the total weight of the package and the shipping duration (urgent or ordinary).
Finally you must choose the form of payment, either by bank transfer, cash on delivery, PayPal or credit or debit cards.

GUARANTEE

Repair and replacement will be free to the user. Such gratuity shall include the necessary costs incurred to remedy the lack of conformity of products with the contract, especially shipping costs as well as costs related to labor and materials.

Customer is required to get the defective goods by their means in order to process the guarantee, once the guarantee recepcionada and approved, shall replace etnian.com by freight prepaid customer, customer without costing any additional cost .

The seller is liable for failures that become apparent within two years from delivery. The consumer and user must inform the seller of the lack of conformity within two months after he has knowledge of it.

CONTACT

Any time you want you can contact us for more information or answer your questions.

The parties submit, at its option, to resolve conflicts and renouncing any other jurisdiction, the courts of your domicile.

etnian.com © 2016.

IDENTITIES OF THE PARTIES

On the one hand, Etnian Import sl. (Website owner http://etnian.com) with CIF B-65106262 as a supplier of products purchased by the consumer and / or user, established in C / Nou de la Rambla 138 / Cp: 08004 / Barcelona / infoetnian@gmail.com Spain contact address and telephone (+34) 936 350 207 / Mobile: (+ 34) 636 932 588. Company registered in the Register of Registered in Barcelona Mercantile Register: Tomo 41234, Folio 1, Page B-383684, Inscription 05/05/2009.

Moreover, the user registered on the website and whose purpose is to be a consumer and / or user thereof and / or contracting products or services etnian.com. The consumer and / or user is responsible for the information you provide to etnian.com And therefore responsible for the accuracy of the data provided on this website.

PRICES

Published in the online store etnian.com prices are in Euros. All prices include VAT applicable on the date of the order, any change in VAT rate will be applied automatically to the prices of products sold in the online store etnian.com.
The offers on products sold in the online store etnian.com be shown in the "Offers" or indicate in the product and, unless otherwise specified, shall be valid while displayed on the screen.
Vouchers will be valid and special conditions for use. See the specifications of each voucher before use.

OBJECT OF THE CONTRACT (DESCRIPTION OF PRODUCTS AND SERVICES)

The purpose of this contract is to regulate the relationship between etnian.com and consumer and / or user at the time it consents during the hiring process by accepting the box. (Casilla that, prior to acceptance, report on the general conditions, legal and privacy policy of this website notice).

The contractual relationship of sale entail delivery in exchange for a certain price on the website of a product.

PAYMENT METHODS

When ordering, the customer may elect to pay the purchases you make at the online store by Padel Zone:

Bank Transfer: The buyer for payment by this method is to make a bank transfer (determining the order reference concept) within a maximum of 3 working days after the order is placed. The company reserves the right to cancel the order in case you have not received confirmation of the transfer after this period. The bank account will show the customer at the time this choose this method of payment.

PayPal: For the consumer and / or user to pay for their purchases through this system must have a PayPal account. For more information www.paypal.es.

Cash on Delivery: Once the buyer ordering, etnian.com send it to the address set in the register through our transportation agency, which will charge him at the time of delivery of the package. No checks accepted, only cash. It is important that the consumer and / or user has prepared the exact amount, as the carrier can not change

By credit card or debit card through the virtual POS. Through this payment, the buyer will have to provide your credit card number, expiration date and CVV number. In this case, your data will be encrypted and sent under secure bank virtual POS server. This procedure does not provide the card number to etnian.com.

PRODUCT

The offers presented by the etnian.com online store are valid within the limits of available stocks and the dates set for the offer. Etnian.com online store reserves the right to change the product mix according to the constraints imposed by its suppliers.

In the event that the selected product is not available as stock on the product page the user may provide your email with the subject entity that contact with the user once the product is available via email.

SHIPPING & RETURNS

Delivery

The delivery days varies depending on the day of the week that has made the purchase, since only deliveries are made Monday through Friday. All our items are shipped by courier.

Orders are prepared at the time the payment has been confirmed and at the following times:

Monday to Friday from 9:00 to 16:00 h. Orders received outside these hours will be prepared the next business day. No deliveries on Saturdays, Sundays or holidays are made.

Shipping costs

Products purchased will be delivered to the address specified in the order.
Purchase tickets will be sent to the email address specified by the customer in registering on the online store etnian.com and may also be consulted in the registration account created by client in etnian.com online store.
On Saturdays, Sundays and holidays there will be no way out and delivery orders.
Delivery is promptly carried out under the responsibility of the carrier.
An order is considered delivered when the carrier delivers the package or packages, the customer and the customer signs the receipt of delivery. The client must check the condition of the goods upon receipt and indicate any anomalies on the delivery receipt of delivery.
The price of shipping is automatically generated at the time of ordering.
Reclamanación of undelivered orders

The consumer and / or user, upon receipt of a mail that your order is sent, if after a reasonable time not receive the product, you can contact etnian.com via phone (+34) 612 345 678, by the contact form or by mail: info@etnian.com to clarify the cause of the delay.

Once the complaint, etnian.com contact with the consumer and / or user in order to explain what happened and reach agreement on what happened.

Ultimately that etnian.com not have availability of good contract, the consumer and / or user will be informed of the lack of availability and the shortest possible period of etnian.com receive the sums paid.

Overrides

If after purchase you wish to cancel an order that has not yet been issued, you can always do and when indicated by contact form established for this purpose in the "contactoe" section or by writing to the info e-mail address @ etnian .com, customer form or by telephone at (+34) 612 345 678 indicating the number of the order to be canceled.

Return policy

The consumer and / or user shall have a period of 14 calendar days from the date of receipt to return the same without stating the reason and without incurring any costs other than expenses related to shipping will be borne by the consumer and / or user.

the following exceptions (among others) are set out in the exercise of the right of withdrawal and are expressly contained in the law on consumers and users, which are:

c) The supply of goods made to the consumer's specifications and / or user or clearly personalized.

d) The supply of goods that are liable to deteriorate or expire rapidly.

e) The supply of sealed goods which are not suitable for return for reasons of protection of health or hygiene and which were unsealed after delivery.

f) The supply of goods after delivery and taking into account their nature have been inseparably mixed with other goods.

The refund will be made by the same method of payment which the user made the purchase.

The product must be returned in the same condition as received, ie in perfect condition and of course it can not be damaged, hit or use fahecientes tests again to prevent the sale of the same product. To send the same should be done in an appropriate packaging to protect it during transit.

Process:

To exercise their right of withdrawal, the consumer and / or user has a period of 14 calendar days, for it shall complete the form established for this purpose in the "My Account" or perform other unequivocal statement setting out his decision to withdraw the sales contract.

Either by one means or another, your communication must contain the following information:

Their identification data: full name and address
Order number on the invoice has been sent to you along with the purchased goods
Description of the acquired
His willingness to withdraw from the contract of sale
Date of communication
If you send your request by non-electronic means (eg mail) it will come signed.
From the date on which you communicate your decision to withdraw from the contract, the consumer and / or user has a period of 14 calendar days to return to etnian.com in perfect condition the property acquired together with a copy of the invoice purchase.

etnian.com shall promptly inform the consumer and / or user by mail acknowledgment of such a withdrawal, with shipping instructions by the consumer and / or user. Upon receipt of the product or the consumer and / or user has submitted proof of the return of the good, etnian.com deliver without undue delay the amounts paid by the consumer and / or user.

USER REGISTRATION

To browse the store and add product to cart is not necessary to be registered. However, to make the purchase itself you will be required to register as a user. We will ask your personal data to generate its customer file, such data will be protected under the provisions of Law 15/1999 of December 13, Protection of Personal Data.
With your user account you can shop and benefit from discounts, promotions and gifts that we offer our customers.
In your account can view the history and details of their orders, shipping addresses, means of payment, your discount vouchers, etc.

PURCHASING PROCESS

To purchase at the online store etnian.com will need to be registered and over 18 years.
Add all the products you want in your cart, then to make the purchase click "Confirm". We will ask the shipping address and the client address (you can use the same address for both).
Then you will be prompted to choose the type of shipment, these tariffs are calculated according to the delivery address provided, with the total weight of the package and the shipping duration (urgent or ordinary).
Finally you must choose the form of payment, either by bank transfer, cash on delivery, PayPal or credit or debit cards.

GUARANTEE

Repair and replacement will be free to the user. Such gratuity shall include the necessary costs incurred to remedy the lack of conformity of products with the contract, especially shipping costs as well as costs related to labor and materials.

Customer is required to get the defective goods by their means in order to process the guarantee, once the guarantee recepcionada and approved, shall replace etnian.com by freight prepaid customer, customer without costing any additional cost .

The seller is liable for failures that become apparent within two years from delivery. The consumer and user must inform the seller of the lack of conformity within two months after he has knowledge of it.

CONTACT

Any time you want you can contact us for more information or answer your questions.

The parties submit, at its option, to resolve conflicts and renouncing any other jurisdiction, the courts of your domicile.

etnian.com © 2016.